Barclays provide IT training following branch closure

BARCLAYS are providing weekly IT training sessions throughout March following the closure of their Frodsham branch.
The two hour sessions, every Friday, are at Frodsham Library and are designed to help customers upgrade to online banking following the closure of the branch.
Earlier this year, four Frodsham councillors wrote an open letter to Barclays’ chief executive, Jes Staley, with a plea for the bank to keep a branch in the town.
They suggested a “staff-less” branch where customers could use technology to access their accounts – and that Barclays should provide training in how to use online banking technology.
They accepted that the trend for banks to close branches was probably irreversible.
Now Barclays have responded with the free training sessions, which will be on Fridays between 10am and 12 noon until the end of the month.
Cllr Liam Jones, one of the councillors who wrote to Barclays, said: “This is a good result and will help give Barclays’ customers and residents some sort of comfort since the closure of the branch.
“We would like to see more sessions like this, which are open to all, on how to stay safe online and to teach people how to become IT literate.”

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